Wallace Towing 's Roadside Assistance Services in Wichita KS Launched

August 28, 2019 - PRESSADVANTAGE -

Roadside assistance service in Wichita, Kansas, has reached new heights since Wallace Towing launched its operations. After promising to provide the most reliable and fastest roadside services, the company has been getting positive feedback from many customers. For information about the company, click here: http://gmbp.in/u/5d4dd96d23d51.

Diego Martinez from Sherwood Glen compares the speed of Wallace Towing workers in responding to a call with other towing companies. He says, “Previous towing companies were always late in responding to a call. It will take hours of waiting before their tow team arrives. People sometimes wonder if help is coming. This makes customers frustrated and mad. With Wallace Towing, response time is down to 30 minutes. The company has genuinely raised the bar in rendering roadside assistance.”

Kason Shelton, the company’s representative explains why Wallace Towing made a great effort in improving their quick response time. The key to achieving this is to have an unfailing communications system that customers can call for help. The company has created a dedicated team of dispatchers that are ready 24-7 to receive calls and immediately dispatch tow helpers to customers.

He explains, “People do not like waiting. They don’t like phones that are always busy or hard to reach. They don’t like phones where no one answers. They don’t like talking to machines. They don’t like being put on hold. They want a quick response from real persons, who get things done.”

He further explains that Wallace Towing understands that nothing is more precious to people than time. It is one of those things that once lost or spent can never be brought back. It is gone forever. Quick response is, therefore, a critical attribute of premium quality roadside service.

Reliability is another important feature of any roadside assistance service. It pertains to the ability of a company to consistently perform good service and make them available at all times. This quality is also reflective of a company’s commitment to helping people in dire need. While many towing companies claim of providing reliable service, only a few can truly heed the call. For more information, kindly click here: https://sites.google.com/site/wallacetowing67211/.

A customer, Mary Jane Robins, attests to the reliability of the Wallace Towing’s roadside assistance. She recalled calling Wallace Towing when her car suddenly stopped and refused to start while driving along the highway. She recounts, “There was a severe thunderstorm. You can hardly see anything on the road. The fact that I was alone and my car lights won’t switch on makes the situation even more frightening. The darkness scared the living daylights out of me. Good thing a tow team from Wallace Towing was near my location. The dispatcher even kept me company over the phone while I waited. Despite the strong rains and winds, the tow driver arrived quickly and gave my car a jumpstart. He was nice and he made me feel calm and relaxed. That’s how service should be – reliable and trustworthy.”

Shelton, comments, “Car troubles happen when you least expect them. Batteries get drained, tires get flat or the car engine overheats anytime, any day and anywhere. Misfortunes can happen in the worst of times. This is why we make sure that our tow workers are more prepared during extreme weather conditions so that they can respond more effectively when motorists need them.”

Wallace Towing offers various roadside assistance services such as flat tire service, jump start, car lockout, fuel delivery and winching or extrication services. What makes their roadside assistance stand out is that they treat every call for help with a sense of urgency. In this way, their workers make the extra hustle to get to the customer fast and give the help they needed. For more information about the company, please dial (316) 218-9155 or visit http://gmbp.in/u/5d4dda0bae2f3.

###

For more information about Wallace Towing, contact the company here:

Wallace Towing
Kason Shelton
(316) 218-9155
admin@wallacetowingandrepair.com
Wallace Towing
2204 S Mead St 3271,
Wichita, KS 67211