Preactive IT Solutions Offers IT Support Services in Houston

Preactive IT Solutions, a company based in Houston, TX, is happy to announce they are providing IT support services for businesses in Houston and neighboring areas. They offer various kinds of IT services, such as: managed IT services, cybersecurity, cloud computing, co-managed IT services, VoIP services, and IT consulting. They want to stress that by partnering with Preactive IT Solutions, the client will have the competitive edge of working with an IT services provider that is focused on the needs of small and medium-sized enterprises who require expert IT support.

Charles Swihart, CEO and founder of Preactive IT Solutions, says, “We are the best IT services company in Houston dedicated to empowering local businesses. Preactive IT Solutions will partner with you and deliver the IT services you deserve. We’ve been providing IT support and consulting in the Houston, Austin, and San Antonio areas for over 17 years. With us, you can have the services of a responsive, process-focused IT team that will support your business today.”

The high quality of the services they have been providing is attested to by the five star reviews they have been receiving. They currently have an overall rating of 5.0 out of 5 stars on Google and in a recent review, Laura F. gave them five stars and said, “Preactive IT is an essential extension of my staff. They are only a phone call away and they solve our problems quickly.”

With their managed IT services, they are offering top-notched process-focused technology solutions for businesses in Houston and surrounding areas. Their services are designed to integrated seamlessly with the client’s existing operations, offering a comprehensive managed IT solution that will minimize downtime, increase efficiency and support business growth.

The major elements of their managed IT services are the: help desk, onsite IT support, IT infrastructure, cybersecurity services, and co-managed IT. They offer an immediate response help desk, which will make sure that there will no hold times no voicemails, and no callbacks. When outsourced to an efficient managed service provider, the help desk becomes a powerful tool that will have a positive impact on productivity, operational efficiency, and the bottom line. An always-available help desk is essential to quickly address and resolve IT problems.

With onsite support, Preactive IT Solutions provides a skilled and experienced IT technician who will be physicaly present in the client’s business premises to troubleshoot and fix complex IT problems that can’t be managed remotely. The physical presence of the technician will enable a thorough and detailed evaluation of the problem.

Preactive IT Solutions will also provide IT infrastructure management as part of the managed IT services. Rather than spending a substantial amount of effort, time, and expertise on managing the IT infrastructure internally, partnering with a managed service provider offers several benefits with regards to local and cloud-based IT resources.

Another important element of their service is cybersecurity. This is a critical component of their managed IT services because of the ever-changing landscape of cyber threats. This will make sure that the business is well-protected against possible cyber attacks.

Finally, the co-managed IT approach requires a strategic partnership between the client’s internal IT team and the managed service provider to leverage the resources and the expertise of the service provider while keeping an active role in managing their IT infrastructure.

Founded in 2003 by CEO Charles Swihart, Preactive IT Solutions serves as a complete technology solution provider in Houston, San Antonio, and Austin, TX. They are fully committed to ensure that business owners are provided with a professional and the most dependable IT service through their team of skilled and experienced IT professionals, who are capable of offering a solution to even the most challenging IT problems the client is experiencing. They offer custom IT service packages to provide what the business needs without surpassing budget. The company is ready to partner with the client to provide expert IT support, from data backup to cloud services.

Those who are interested in learning more about the services provided by Preactive IT Solutions Houston, TX, can check out their website or contact them on the phone or through email. They are open from 6:00 am to 6:00 pm, from Monday to Friday.